| Not Another Call Center Story! |
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| Saturday, 08 October 2005 19:00 |
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The Times of India
“Not Another Call Center Story” chronicles the rise of the second wave of outsourcing in India, knowledge process outsourcing (KPO).
In recent years, outsourcing has grown from providing data entry and call center jobs to knowledge based careers at human resource outsourcing companies (HROs) and legal outsourcing companies (LPOs). Pangea3 Co-CEO, Sanjay Kamlani, discusses the effect of globalization on the outsourcing industry and the allure of using legal outsourcing services. |














