| Pangea3 Named One of the Top 50 Best Managed Global Outsourcers and Top 5 Legal Outsourcers in 2009 |
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| July 01, 2009 |
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Pangea3 receives top ranks in the 5th Annual Black Book of Outsourcing survey.
Pangea3 LLC, the leading provider of legal outsourcing services to corporations and law firms, announced today that it was named one of the Top 50 Best Managed Global Outsourcing Providers for 2009 and one of the Top 5 Legal Outsourcing providers for 2009 in the annual Black Book of Outsourcing. Pangea3’s ranking underscores its commitment to providing U.S. quality cost-effective legal outsourcing solutions to Fortune 500 corporations and Am Law 200 law firms.
The Black Book of Outsourcing (Wiley Publishers), recognized as the independent industry standard for customer satisfaction in the global outsourcing industry, is a survey of outsourcing users and C-level officers. Over 24,000 outsourcing users responded to the 2009 survey, which judged outsourcers in the categories of C-Level Commitment, Human Capital Performance, Corporate Direction, Leadership Impact, and Accountability, Trust and Transparency.“Of the nearly 5,000 outsourcing companies ranked in The Black Book of Outsourcing, Pangea3 scored in the top 1% of all outsourcing providers. It was named one of the top 50 best managed outsourcers due to its unwavering dedication to overall client satisfaction and quality as recognized by its clients,” said Scott Wilson, Partner, Brown-Wilson Group and co-author of The Black Book of Outsourcing.
“We are proud to be recognized as an industry leader in this prestigious survey,” said David Perla, Co-CEO of Pangea3. “As a measurement of client satisfaction in the outsourcing industry, The Black Book of Outsourcing is unparalleled. As an organization, we continuously seek ways to improve our client’s satisfaction. Our clients’ chief concerns are physical and data security, cost certainty, efficiency and quality assurance. As a result, we have implemented rigorous physical and data security controls to become ISO 27001:2005 ISMS Certified, integrated Six Sigma methodologies, and created cost certain pricing models for many of our services. We are happy that our clients are viewing these and other new initiatives favorably. ” Pangea3 was also ranked one of the top five legal outsourcing providers in the Core Legal Services category and the #1 provider in the Corporate Governance, Compliance, Due Diligence and Risk Services subcategory. “In the current economic climate, companies are actively mitigating their legal and business risks. Pangea3’s Risk Management Services, Corporate Governance and Corporate Secretarial Services and Due Diligence Services provide companies with a suite of due diligence and compliance services that deliver the information necessary to mitigate their legal and business risks - whether understanding the underlying risks of an acquisition target, complying with Know Your Customer and Anti-Money Laundering regulations or ensuring that all corporate subsidiaries are in good standing,” said Perla. “This ranking is a measurement of our success in providing expertise and value to our clients in this crucial area.”
For additional information about Pangea3’s legal outsourcing and risk management services call 212-689-3819 or visit www.pangea3.com/legal-outsourcing-services.html.
About Pangea3 LLC
Pangea3 is the leading provider of legal process outsourcing solutions to Fortune 1000 corporations, in-house counsel and law firms. Utilizing dedicated teams of U.S., U.K. and Indian attorneys, scientists and professionals, Pangea3 offers superior quality corporate, litigation, intellectual property and risk management services. Pangea3's advantage lies in its people, technology, and process expertise including Six Sigma and Lean tools and methodologies -- to deliver U.S. quality services at a compelling cost. For more information, visit http://www.pangea3.com. About Brown-Wilson Group
Brown-Wilson Group's research mission is to offer balanced, objective and unbiased results to help organizations maximize significance, increase speed-to-results, and mitigate risk in outsourcing/sourcing initiatives. Brown-Wilson Group, based in Clearwater FL USA, (a Data Monitor Company) measures their own success via clients' ability to achieve and sustain significant improvements in their outsourcing decisions from aligning customer experience research and strategies that stand the test of time.
Blackbook 50 Methodology
The fifth annual Black Book survey for Brown-Wilson Group's "50 Best-Managed Global Outsourcing Vendors" was distributed electronically to customers, employees, buyers, contractors and users world-wide and available at www.theblackbookofoutsourcing.com.
Media Contact
Kim Culpepper
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