Filed under: Legal Process Outsourcing
As a company, we are continuing to nurture our relationship with the Association of Certified E-Discovery Specialists (ACEDS) by sponsoring this year’s ACEDS 2nd Annual Conference. The extensive experience and expertise Pangea3 has in the Litigation arena make us an ideal partner for this organization and the conference. Not only was Pangea3 the first and only LPO charter member of ACEDS but the relationship between Pangea3 and ACEDS was further strengthened in 2011 when Vice President & Global Head of Legal Solutions, Greg McPolin, Esq., joined the organization’s advisory board.
The conference focuses on a variety of issues related to E-Discovery, giving law professionals the opportunity to learn while also networking in the community. Sessions will focus on the global challenges associated with proper management of electronically stored information (ESI), as well as conflicts of law and rules between states and countries.
On the second day of the conference Pradeep Victor, Assistant Vice President, Litigation Solutions at Pangea3 will be speaking on the following panel:
- “Do-It-Yourself (DIY) Discovery – Just do it? Key factors in deciding when doing it in-house or outsourcing is right for you” Tuesday April 3rd from 1:30-2:45pm.
Pradeep is excited about the opportunity to speak on such an important topic in the E-Discovery field. “We’ve been partners with ACEDS from the beginning, and I’m looking forward to returning this year.”
For further information please visit the ACEDS website at www.aceds.org.
March 16, 2012
Are you caught up on the latest news on the legal process outsourcing news? If not, here are a few recent articles that cover the LPO industry:
To read the latest legal and legal process outsourcing news sign-up for our weekly newsletter, the Weekly Pangean.
February 21, 2012
Pangea3 presented the final session of the Practising Law Institute’s (PLI) two-day educational seminar and networking event, “Outsourcing 2011: Structuring, Negotiation and Governance” in New York.
At the session, Greg McPolin, Pangea3 Vice President and Managing Director, Global Litigation Solutions, explained in detail the complex ethical issues and legislative nuances involved with legal process outsourcing (LPO), and provided clear guidance for counsel seeking to establish and maintain effective LPO relationships.
Mr. McPolin’s presentation, “Ethical, Legislative and Practical Issues in Legal Process Outsourcing,” was held at the PLI New York Center, Tuesday, Nov. 1 at 3:30 p.m. Eastern and is now available on-demand.
“Attorneys can create significant value for their clients with the use of LPO, that’s no longer a secret,” says McPolin. “There are, however, some ethical and legal issues to consider. Understanding these issues, and addressing them upfront, is essential to the success of any LPO engagement.”
Key session topics included:
- Selecting and supervising an LPO provider
- Client disclosure and consent
- Avoiding conflicts of interest
- Confidentiality guidelines and policies
- Avoiding the unauthorized practice of law
- Appropriate billing for outsourced legal work
For a complete “Outsourcing 2011” agenda and to register for the on-demand webinar, visit the Practising Law Institute website.
November 3, 2011
This November 10th, the 15th Annual Electronic Discovery and Records Retention (EDRR) Conference will host a series of roundtable discussions, led by electronic discovery experts. Hosted by fellow Thomson Reuters businesses, West LegalEd and the Hildebrandt Institute, this conference will help attendees gain the in-depth knowledge needed to master the rapidly changing e-Discovery field, and provides them practical ways to implement what they’ve learned into their electronic discovery. Topics that will be covered include:
- Data Assessment – Early & Often
- Project Management
- Data Privacy Concerns
- Cloud Computing
- Social Media
Greg McPolin, Vice President and Managing Director, Global Litigation Solutions, Pangea3, will lead the afternoon breakout Budgeting, Risk & Proportionality Analysis along with David Lender of Weil Gotshal & Manges. For more information about the event, click here. Be sure to check back on the blog for more on other upcoming events.
November 3, 2011
The largest gathering of in-house counsel takes place this October 23-26th at the Pangea3 sponsored Association of Corporate Counsel Annual Meeting 2011.
The ACC Annual Meeting 2011 will present a wide variety of sessions on topics that are top of mind for corporate counsel, such as budgeting and alternative fee structure, ethics, compliance, and globalization, and the opportunity to interact with and learn from more than a thousand leading in-house counsel, legal industry experts and service providers.
In a question and answer style panel, Legal Process Outsourcing 2.0, Pangea3 co-CEO David Perla will speak with Dana Gilbert, Vice President and General Counsel—North America, Cognizant Technology Solutions, and Dennis Skarvan, Deputy General Counsel, Caterpillar, about:
- The decision to use an LPO Provider
- How to approach your first project with an LPO
- The evolution of the relationship between LPO provider and company
- Experiences working with attorneys based in India
Of the panel, David Perla says, “Legal process outsourcing has seen rapid growth since the financial crisis. This panel will trace both the evolution of the industry and the evolution of buyer and provider relationships.”
Pangea3, West, West LegalEd and Serengeti, all in the Thomson Reuters family, are holding a iPad raffle throughout the show. Visit 3 out 4 of our booths, and get a chance to win 1 of 10 iPads! If you’re at the show, stop by Pangea3 booth #237 to get started. We’ll also be serving regional Colorado specialties at the booths on Monday from 6:00-7:00 p.m., and fruit, brownies and cookies from 2:30-4:30 on Tuesday.
In addition to David, also at the conference from Pangea3 will be Greg McPolin, Vice President and Managing Director, Global Litigation Solutions, and Jonathan Goldstein, Vice President and Managing Director, Legal Solutions. For more information about the ACC event, click here. You can follow us during the conference on Twitter @Pangea3, and be sure to check back on the blog for more regarding the event, as well as other upcoming events.
October 21, 2011
In today’s increasingly global and competitive market, it has become essential for businesses to constantly evolve their business to stay ahead. This October 18th-20th, Pangea3 is sponsoring the Emptoris Empower 2011 Conference. The conference will explore the strategies required for businesses to excel, including tactics for accelerating cost reduction, managing complex spend categories, alleviating risks and volatility and maximizing operational effectiveness strategy.
Pangea3 co-CEO David Perla joins Patrick Eckhert, Director of Indirect Procurement at Cardinal Health in conducting the session: “Tackling the Bottlenecks in Your Enterprise.” This session will discuss ways to deal with process optimization, by showing how to outsource elements of the contracting process in order to assist the switch to automation. “I always enjoy presenting with Pat, and it’s a pleasure to have this opportunity to talk about legal process outsourcing with him, and the efficiencies it creates.”
Learn how process optimization can be achieved by leveraging complimentary paths at the Pangea3 sponsored Emptoris Empower 2011 Conference this October 18th-20th. For more information on or to register for the event, click here. You can follow us during the conference on Twitter @Pangea3, and be sure to check back on the blog for more regarding this and other upcoming events.
October 11, 2011
Securities litigation is once again the center of the legal industry, and the timing couldn’t be better for IQPC’s 7th Securities and Litigation Summit. The summit, October 3rd and 4th at the Helmsley Hotel in New York City, will host a series of panels on the management of securities litigation risks in private suits and government enforcement activity. Greg McPolin, Vice President and Managing Director at Pangea3, is speaking on the “Effectively Litigating the Newest Complex Structured Products Claims” session at 3:50 p.m. on October 3.
This session will feature Q and A with Charlie Gambino, Director and Senior Counsel of Deutsche Bank, and Colby Allsbrook, Director and Counsel of Credit Suisse, moderated by Greg McPolin. It will discuss securities litigation in terms of the:
- Types of claims currently being litigated
- Current status of litigation regarding class actions
- Important industry developments currently being litigated
- Various strategies being used to defend structured product claims
Pick up new litigation strategies, network, and learn about new trends and practices in the securities litigation industry during the IQPC’s 7th Securities and Litigation Summit sponsored by Pangea3. For more information on or to register for the event, click here. You can follow us during the conference on Twitter @Pangea3, and be sure to check back on the blog for more regarding the IQPC event, as well as other upcoming events.
September 28, 2011
We have always said that one of the most important ingredients in our “secret sauce” for exceeding the expectations of our current clients and winning new ones is our people. In the age of J-M Manufacturing’s recent malpractice suit against McDermott Will & Emery, one of the lessons learned is the importance of having the right managers and service providers in place; this, along with the right processes, makes it much easier for in-house and outside attorneys to fulfill their ethical duty to supervise.
The spectrum of legal service providers is broad and the differences are stark. On the one hand, there are temporary attorneys, as there were in J-M Manufacturing, who are often looking for their next permanent job. On the other, there are permanent attorney managers and workers who are not only expert at document review as a career choice, but also expert in document review in very specific types of cases and for very specific types of customers. Witness our recent announcement of our Mortgage-Backed Securities Taskforce that pulls together over 200 permanent attorneys at our company that have actual experience in this type of complex financial litigation.
Experience comes from working on the same types of cases, but also comes from the context of feeling secure in their roles and engaged by having a comfortable working environment and a respectable career path. This is a 180 degree difference from the situation faced by J-M Manufacturing, and why our customers recently voted us the Best Legal Process Outsourcing Provider in the New York Law Journal’s 2011 Reader Rankings.
In the article “The backroom legal eagles” in The Hindu Business Line (a well respected Indian business newspaper), Gokul Krishnamurthy paints a vivid and very accurate portrait of our people and operations in our Mumbai office in Leela Business Park. I highly recommend reading the entire article for those that have never visited LPO operations in India since it provides such a good description, as well as some great commentary from Sanjay Kamlani, Co-CEO of Pangea3, about the facility, our people, and how we compete.
However, below I will sum up some of the main points of the article which really tells the tale of how Pangea3 uniquely attracts the best people, keeps them and gets the best from each of them:
Inspiring Work Environment: The article describes the work environment and seating arrangements as being open, transparent, inspirational, and supporting a flat hierarchical structure.
Opportunity: The most effective way to keep your top employees and make sure they perform at their best is by providing real opportunity. The article highlights the ascension of Rachita Maker who was brought on to Pangea3 to help build the HR group, but who with experience and opportunity (and her own ambition and intelligence) is now Assistant Vice-President, Corporate Legal Solutions, and is in the U.S. as a subject matter expert helping the sales force with their sales efforts.
Client Contact: With global services and happy clients, Pangea3 has many customers that repeat their business. This means that our employees really get to know the clients’ industries and businesses, and often get to know the main contacts at these firms and companies. Part of the Pangea3 process is constant client contact, for which the whole team participates. That client contact could be weekly team video or audio team calls, or could be travel to the client’s facilities, and even when appropriate, longer term assignments at those facilities.
Work-Life Balance: Workers who want to get ahead have plenty of opportunities at Pangea3 to step up and take on extra work, or work U.S. hours. However, the option to take a “slower lane,” including flexible time schedules, is also available to those workers who have home obligations that are the current priorities in their life.
Feedback & Reward: There is nothing as unsettling to an employee, particularly a professional employee, as not knowing where they stand and how well they are completing their assignments. The article describes the appraisal system built by Pangea3 to provide that constant and constructive feedback, as well as opportunities as “employee of the year” to be recognized among peers for outstanding work.
Personal Growth & Fun: Finally, the article describes how Pangea3 provides both technical growth opportunities to its attorneys, as well as occasions to socialize and have fun as a group, including cricket matches and billiards.
Read Full Article.
September 13, 2011
In a profile entitled “The Disrupter,” David Perla, the Co-CEO of Pangea3, tells the story of how he and his partner, former law school classmate, and Co-CEO, Sanjay Kamlani, created Pangea3 and how they made it a success, making the right bets and working with the right people. The profile also includes a video of Perla answering the question about if he were in charge of a BigLaw firm, how would he foster growth. It is clear that Perla’s experience in both building a business and being an executive at large corporations – including Monster early in his career and Thomson Reuters now – have influenced the types of strategies he would pursue, which include hiring C-level people from outside the industry and employing a professional salesforce.
September 13, 2011
The discussions at the ILTA 2011 conference are reinforcing a powerful message: the most successful firms of tomorrow will be those that test new strategies and tools today. Kevin Colangelo of Pangea3 discussed how legal process outsourcing can be used by law firms to gain competitive advantage, freeing them to focus on mission-critical functions such as strengthening client relationships and innovating new ways to better serve clients. Chris Trimble of Dartmouth’s Tuck School of Business recommended firms take a deliberate approach to innovation, calling for dedicated teams committed to both ideation and incremental improvements that increase efficiency. And a session on “future-proofing” firms covered a variety of new challenges, including the ever-increasing access to information and the growing demand for workforce mobility.
“Rev-Elation” continues through August 25, promising plenty of further insight and debate. Follow along via Twitter using the #ILTA11 hashtag, and check back with us here and on Twitter @Pangea3.
August 26, 2011
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