PANGEA3 LLC

Bloomberg News recently did a story on the LPO industry : “BLOOMBERG STORY”.

The Bloomberg piece is well researched and well-written, but I think it misses the point.
The article accurately quotes me as saying that some law firms come to us at their client’s urging, while other law firms come to us on their own initiative in search of creative ways to help their clients. The article also accurately notes that about 80% of Pangea3’s clients are in-house legal departments, rather than corporations.
But the article’s headline and focus on law firms misses the point – namely,
that legal departments at literally hundreds of US, European and Japanese corporations are quickly turning to offshore legal outsourcing as a way to increase efficiency and morale, get more done and cut costs.
The size and speed of adoption cannot be overstated – it’s massive and rapid. So while Jones Day
and Kirkland & Ellis’s use of offshore legal outsourcing might make for an eye-catching headline, the real action, and the real story, is taking place every day in the legal suites of many of America’s (and Europe and Japan’s) household names.
These corporations, long accustomed to offshore outsourcing in other areas, are quietly but
consciously moving millions of dollars of legal work to India, to the benefit of their shareholders and underlying customers and clients. It’s a positive sign of the times that the press views corporate outsourcing as a non-story, and that only law firm outsourcing can get people’s attention.