06/22/10

LPOs: Game Changers in Australia

09:28:55 pm, Categories: Legal Process Outsourcing, In the News  

In a recent Lawyers Weekly article, entitled “Lawyer on Tap,” Angela Priestley writes about the growth of the legal process outsourcing business in Australia, highlighting Pangea3’s recent partnership with Australian firm, Advent Lawyers. Priestley sees LPOs as an increasing presence in Australia, a country where the outsourcing of legal services is a newly growing business. Pangea3 Vice President and Managing Director - Legal Services, Antony Alex, is quoted extensively, clarifying the importance of LPOs. “It’s like attorneys on tap. You turn on the tap and get a whole stream of well qualified, very articulate and very smart lawyers….”

Antony describes a future with a “…leaner, meaner and more efficient way of delivering legal services…a world where general counsels get value for money and, more importantly, their services delivered in a timely manner that makes them more effective and efficient managers of the legal department.” For in-house counsels, the ability to outsource basic but time consuming legal work results in invaluable savings, allowing them to focus on more complex and sensitive tasks. In turn, they have placed pressure on law firms to reduce their bills through LPOs. Though prices are significantly reduced, the quality of work is very high, ensured by Pangea3’s high ratio of experienced and gifted US/UK trained lawyers to Indian lawyers, perhaps the highest in the LPO industry.

John Knox, Managing Director of Advent Lawyers, believes that Australian law firms are both aware that they could be more efficient, and ready to embrace a viable alternative to “having ten backpackers, 12 paralegals and other people all doing a document review.” While some of the Australian lawyers quoted in the article mention quality concerns, Knox believes that with increased familiarity with legal outsourcing, their fears will be dispelled and they will embrace the efficiencies it offers. In her editorial note for Lawyers Weekly, entitled “Outsource or Get Out,” Priestley vehemently emphasizes the significance of LPOs in Australia. “Some mid-tier law firms and innovative general counsels are already realizing the potential of LPO. If large law firms don’t put their hands up to play too, they risk missing the game all together.”

Read the full article entitled “Lawyer on Tap.”

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