Technology and Security

Physical and Data Security

As a company providing LPO services to attorneys, we understand our clients’ need for data and physical security and confidentiality. All legal services are completed in our ISO 27001:2005 Information Security and Security Management Systems certified facilities. Certified by TÜV SÜD South Asia, one of the world’s leading testing and assessment companies, we have implemented rigorous physical and logical controls along with a top notch security management team and information security procedures to ensure the availability, confidentiality and integrity of our client’s data.

Converging Legal Outsourcing Business and Technology

Pangea3 has developed and uses a seamless global virtual delivery platform, which serves as the focal point around which all of our technology layers are built. Our efficient, yet secure and controlled, global data flows are manifestations of our Network Infrastructure and Applications Infrastructure layers. This platform enables seamless delivery of our service offerings and integration of our people with our customers in what is effectively a virtual office, providing global legal solutions. We understand that delivery and efficiency are of the highest importance when companies are deciding on outsourcing of legal work overseas.

• Network infrastructure
• High speed, secure and "always on" MPLS IP WAN backbone managed by top-tier ISPs bound by tight SLAs.
• Capability to prioritize and control traffic and bandwidth allocation at user/application level with QoS monitoring.
• Capability to seamlessly integrate into client networks using MPLS VPNs with the highest levels of security and confidentiality.
• High availability, hybrid LAN setup employing fiber backbone, Layer 3 distribution layer, secured policy based firewalls, WPA and Radius for authentication and authorization.

The network is capable of hosting converged data and voice based applications with guaranteed latencies for VOIP traffic. Our Linux on Intel based servers, hosting mission-critical applications, are co-located at a state-of-the-art managed Datacenter with network uptime guarantees, SLAs on temperature and power, top notch access security systems and fire protection.

At Pangea3, data security is paramount. In addition to the security measures deployed at the network level, we have policies in force to restrict access to removable media where required. The communication and collaboration tools we use for Messaging, E-mail and VoIP calls support Blowfish/AES encryption. We have the capability to encrypt all intermediate and final work products to prevent access outside the intended work group. Our security measures make us one of the safest legal process outsourcing (LPO) companies in India and globally.